Terms

and Condition

Please read these Terms and Conditions (“Terms”) carefully before engaging in any business with RACKAPP IT SOLUTIONS (“Company”). These Terms govern your relationship with the Company and the use of any software development services provided by the Company.

Acceptance of Terms

By engaging in any business with the Company, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

Scope of Services

The Company offers software development services, including but not limited to, software design, development, testing, deployment, maintenance, and support. The specific details of the services to be provided will be outlined in a separate agreement or statement of work (“SOW”) between the Company and the client.

Client Obligations

As the client, you agree to:

  1.  Provide accurate and complete project requirements and specifications in a timely manner.
  2. Collaborate and provide timely feedback during the development process.
  3. Provide access to necessary systems, infrastructure, and data required for the project.
  4. Comply with all applicable laws and regulations related to the project.

Intellectual Property Rights

  1. All intellectual property rights related to the software developed by the Company, including but not limited to copyrights, patents, and trade secrets, shall remain the property of the Company unless otherwise agreed upon in writing.
  2. The client will receive a non-exclusive, non-transferable license to use the software developed by the Company solely for its internal purposes, as specified in the SOW or separate agreement.

Confidentiality

  1. The Company and the client shall maintain the confidentiality of any proprietary or confidential information exchanged during the project.
  2. Confidential information includes, but is not limited to, trade secrets, business strategies, technical information, and project-related documents.
  3. The Company and the client shall not disclose or use confidential information for any purpose other than the fulfillment of the project, except as required by law.

Payment Terms

  1. The client agrees to pay the Company the fees as specified in the SOW or separate agreement.
  2. Payment terms, including the schedule and method of payment, will be outlined in the SOW or separate agreement.
  3. The Company reserves the right to suspend or terminate services if payment obligations are not met.

Limitation of Liability

  1. The Company shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of its services, including but not limited to loss of data, loss of profits, or business interruption.
  2. The total liability of the Company, whether in contract, tort, or otherwise, shall not exceed the total amount paid by the client for the specific services giving rise to the claim.

Termination

  1. Either party may terminate the services by providing written notice to the other party.
  2. In the event of termination, the client shall pay the Company for services rendered up to the date of termination.
  3. Termination shall not relieve the parties of their obligations concerning intellectual property rights, confidentiality, and any other obligations that, by their nature, should survive termination.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Philippines. Any disputes arising from these Terms or the services provided by the Company shall be subject to the exclusive jurisdiction of the courts of Philippines.

Entire Agreement

These Terms constitute the entire agreement between the Company and the client, superseding any prior agreements, understandings, or representations, whether written or oral.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at contact@rackappsolutions.com.

By engaging in any business with the Company, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.